Cancellation Policy

At Kitewear, we understand that sometimes you may need to cancel an order

Order Cancellation

Orders can be cancelled within 24 hours of purchase for a full refund

To request a cancellation, please contact us by email or phone as soon as possible

After 24 hours, your order may already be processed or shipped. In this case, you will need to follow our Return and Refund Policy

Refunds for Cancellations

Approved cancellations will be refunded to your original payment method

Refunds are typically processed within 7 business days

Contact Information :

Store Name: Kitewear
Email: support@kitewear.shop
Phone: +442073216028
Address: 14-28 Oxford St, London W1D 1AU, United Kingdom
Opening Hours: Monday to Friday (9:00 AM – 5:00 PM) (GMT)