Return and Refund

At Kitewear, we want you to be completely satisfied with your purchase. If for any reason you are not happy, you may return your item for a refund

Returns

You have 30 days from the date of delivery to return your item

Items must be returned in their original condition, unworn, and with all tags attached

We cover the cost of return shipping – free returns for all customers

Refunds

Once we receive and inspect your returned item, we will notify you by email

If approved, a refund will be issued to your original payment method

Refunds are typically processed within 7 business days after approval

Non-Returnable Items

Gift cards cannot be returned or refunded

Exchanges

If you wish to exchange an item for a different size or product, please contact us before sending it back. Exchanges are subject to stock availability

Contact Information :

Store Name: Kitewear
Email: support@kitewear.shop
Phone: +442073216028
Address: 14-28 Oxford St, London W1D 1AU, United Kingdom
Opening Hours: Monday to Friday (9:00 AM – 5:00 PM) (GMT)